Shipping and returns
Your pack shipment
The popular products and paid by credit card or by bank transfer will be delivered to the customer only after the acceptance of the transaction by the bank and within 25 days of such acceptance, while for products paid on delivery will be delivered to the address indicated by customer within 30 days from the day of signing the order note.
The products will be delivered to the address specified by the customer by a carrier during working days.
The products at the end of the delivery period shall be deemed delivered within this period if you will be in the customer's material availability or control of the ordered products.
Upon delivery you will require the signature of an adult over age 18. No deliveries will be made to PO boxes.
The invoice / receipt of the products will be sent together with the products delivered or sent by e-mail.
Delivery costs are charged to the customer (if any) and are clearly indicated on the truck report.
The customer is required to check that the number of boxes is the same as indicated in the transport document, and that the package is intact or altered. Any damage to the package and / or the products or the mismatch in the number of packages must be immediately notified via check written on the delivery test. If the delivery does not happen under the contract, the customer must invite the CERWO s.r.l.s. to make the delivery within an additional period of five days and if within that period the products will not be delivered to the customer is entitled to terminate the contract subject to the right to damages.
Boxes are amply sized and your items are well-protected.
Costs and synthesis
- For orders of less than € 100.00 - fee of 6.00 €
- For orders with a value of € 100.00 upwards - FREE shipment
- No extra cost for payment in CASH
- Medium: Express Courier 24 h - 48 h
Delivery within 2 working days
Direct and multilingual customer service
Professional Products to be used simply at home