1. GENERAL PROVISIONS
These general conditions of sale (hereinafter, "General Conditions") apply to all sales of products (hereinafter, "Products" or "Product") purchased through the website http://lcicosmetics.com/ (hereinafter, "Website").
The language available to conclude the contract is Italian.
The Customer is required to carefully read the General Conditions that have been made available to him/her on the Site, in order to allow them to be stored and reproduced by the Customer pursuant toart. 12 of Legislative Decree 9 April 2003, no. 70.
Contracts concluded with Cerwo s.r.l.s. (as defined below) through the Site are governed by Italian law and, in particular, by Legislative Decree 6 September 2005, no. 206 ("Consumer Code") and by Legislative Decree 9 April 2003, no. 70 (hereinafter, "Ecommerce Decree").
2. IDENTIFICATION OF THE SELLER
The seller is CERWO s.r.l.s. (a simplified limited liability company), with registered office in Ruffano (73049-LE), - Via Vittorio Emanuele 138 (FAX: 0833 1934386 TEL: 0833 691248 email: [email protected] ) which also uses for the marketing of the products LCI, sales representatives provided with an identification card.
3. INFORMATIONRELATINGTO THE PRODUCTS
The information relating to the Products LCI that can be sold by the agent is available in the catalogue LCI shown by the agent or at the Link [www-LCICOSMETICS.com].
The products delivered may be different in appearance of the packages than those displayed by the agent or reproduced in the catalogs of LCI.
The prices of the products are inclusive of all taxes and duties excluding delivery costs. The delivery costs will be specified on the order note at the time of signing the same depending on the quantity and type of goods purchased.
5. ORDERING THE PRODUCTS
The essential characteristics and prices of the Products are reported in the offer related to each Product.
Before submitting his purchase order, the Customer will have the opportunity to correct any errors in data entry by following the appropriate editing procedure contained in the Site. In particular, the Customer has the right to modify the quantity of the Products he intends to purchase, adding or removing one or more Products from the "cart".
By sending the order, the Customer acknowledges and declares that he/she has read all the information provided during the purchase process and fully accepts the General Conditions.
Cerwo s.r.l. reserves the right to evaluate the acceptance of orders received. Cerwo s.r.l.s. shall inform the Customer of any impossibility to accept the orders received within 30 days starting from the day after the Customer has sent the order to Cerwo s.r.l.s. and shall refund any amounts already paid by the Customer for payment of the supply.
7. PAYMENT METHODS
The Customer may pay the price of the Products and the relevant delivery costs by credit card, bank transfer or other means expressly approved by Cerwo S.r.l.s. within three days of signing the order form, or by cash on delivery upon receipt of the products.
The bank transfer payment must indicate the order number as the reason for payment.
Any bank charges incurred by the customer for payments made by bank transfer will be borne by the customer.
The persons in charge of the sale are in no case authorized to receive the payment of the products ordered by the Customer and possible payments made directly to the persons in charge will not oblige CERWO s.r.l.s. in any way.
- METHODS OF PAYMENT WITH SCALAPAY
If you buy with Scalapay you will receive your order immediately and pay in 3 instalments. Take note that the installments will be transferred to Incremento SPV S.r.l.., to related parties and their assignees, and that you authorize such transfer.
8. TRANSPORTATION AND DELIVERY AND DELIVERY COSTS
The Products requested and paid for by credit card or by bank transfer will be delivered to the Customer only after acceptance of the transaction by the bank and within 25 days from the aforementioned acceptance, while for the Products paid for by cash on delivery they will be delivered to the address indicated by the Customer within 30 days from the day after the order note is signed.
The products will be delivered to the address indicated by the Customer by carrier during working days.
The products for the purpose of the delivery term will be considered delivered within this term if there will be in the customer the material availability or otherwise control of the products ordered.
At the time of delivery, the signature of an adult over 18 years old will be required. Deliveries to P.O. boxes will not be made.
The invoice/receipt of the products will be sent together with the delivered products.
The delivery costs are charged to the Customer and are distinctly highlighted on the order note.
The Customer is required to check that the number of packages delivered corresponds to that indicated in the transport document and that the package is intact or not altered. Any damage to the package and/or the Products or the mismatch in the number of packages must be immediately contested by means of a written control reservation on the proof of delivery. If the delivery does not take place according to the contractual terms, the Customer shall invite CERWO s.r.l. to make the delivery within an additional term of five days and if even within this term the products are not delivered, the Customer is entitled to terminate the contract except for the right to compensation for damages.
9. RIGHT OF WITHDRAWALAND REDELIVERYOF PRODUCTS
The customer always has the right to withdraw until the 14th day after delivery of the products (the right can also be exercised before delivery of the products ordered) without having to specify the reason for withdrawal.
The right of withdrawal must be exercised with a written communication to be sent to CERWO s.r.l., indicating the number of the order note (making use, if necessary, of the withdrawal form delivered to the customer) and specifying whether the right is exercised on all the products or only on some of the products ordered, at the following telephone number [ 0833 691248 ] or at the following e-mail address: [email protected] or by registered mail: CERWO S.r.l.s. - Via Vittorio Emanuele 138 - 73049 Ruffano (LE) Att. resp RIGHTS.
The right of withdrawal, if the customer has already received the products, can also be exercised by returning at his own expense the products received in their undamaged packaging or those for which you want to make use of the right of withdrawal, to
Via Vittorio Emanuele 138
73049 Ruffano (LE)
EMAIL: [email protected]
TEL: 0833 692587
In any case, when the right of withdrawal is exercised, the products, if received by the Customer, must be returned by the same within 14 days from the date of communication to CERWO s.r.l.s. of the decision to withdraw from the contract (it is understood that the term is respected if the Customer returns the goods before the expiry of the period of fourteen days).
The cost of returning the goods to CERWO s.r.l.s. is charged to the Customer.
10.RETURNS OF THE AMOUNTS RETURNED IN CASE OFWITHDRAWAL
In case the right of withdrawal is exercised, CERWO s.r.l.s. will reimburse in full the price paid for the Products by the Customer on condition that these are returned by the Customer in integral packages and not tampered with.
In case the products are not returned in their sealed packaging CERWO s.r.l.s. will refund only the products received intact in addition to the shipping costs resulting from the order note.
Refunds will be made by cancelling the charge on the credit card if still possible or by returning the amount by means of a bank transfer to the current account indicated by the Customer in the order note.
CERWO s.r.l.s. will reimburse the sums due to the customer within fourteen days of being informed of the intention to withdraw, if the products have not yet been delivered, or within fourteen days from the day on which it received the return of the goods or from the day on which the Customer has proved that he has returned the goods.
11. APPLICABLE LAW AND COURT OF JURISDICTION
These General Conditions are governed by Italian law and must be interpreted in accordance with Italian law. For disputes arising from the interpretation, validity and/or execution of these General Conditions, the territorial jurisdiction is that of the residence or domicile of the customer if in Italy.
All communications relating to the execution of this contract, the customer may send their communications addressed to the
Via Vittorio Emanuele 138
73049 Ruffano (LE)
EMAIL: [email protected]
TEL: 0833 691248
FAX: 0833 1934386